Terms of Service

Last Updated: July 5, 2025

Agreement to Our Terms

Welcome to PokTV (“Company,” “we,” “us,” or “our”). We operate the website poktv.com (the “Service”), providing streaming entertainment content and related services.

These Terms of Service (“Terms”) constitute a legally binding agreement between you and PokTV regarding your access to and use of our Service. By accessing or using our Service, you agree to be bound by these Terms.

IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND MUST DISCONTINUE USE IMMEDIATELY.

1. Acceptance of Terms

Eligibility

You must be at least 18 years old to create an account
Users between 13-17 years old may use the Service with parental consent and supervision
Users under 13 are not permitted to use the Service

Binding Agreement

By using our Service, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Service Description

What We Provide

PokTV is a streaming service that provides access to:

Movies and television shows
Live streaming content
On-demand entertainment
Personalized recommendations
Multi-device streaming capabilities

Service Limitations

Content availability may vary by geographic location
Some content may be subject to licensing restrictions
Service features may differ across devices and platforms
We reserve the right to modify or discontinue any aspect of the Service

3. Account Registration

Account Creation

To access our premium features, you must:

Create an account with accurate information
Provide a valid email address
Choose a secure password
Verify your account when required

Account Security

You are responsible for:

Maintaining the confidentiality of your login credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Using strong passwords and enabling two-factor authentication when available

Account Information

You agree to:

Provide accurate, current, and complete information
Update your information promptly when it changes
Not create multiple accounts for the same individual
Not share your account with others outside your household

4. Subscription and Payment

Subscription Plans

We offer various subscription tiers with different features and pricing. Current plans and pricing are available on our website.

Payment Terms

All fees are charged in advance on a recurring basis
Accepted payment methods include major credit cards and PayPal
Subscription fees are non-refundable except as required by law
We may change subscription prices with 30 days’ notice
Failed payments may result in service suspension

Auto-Renewal

Subscriptions automatically renew unless cancelled
You may cancel at any time through your account settings
Cancellation takes effect at the end of your current billing period
No partial refunds for unused portions of subscription periods

Free Trials

Free trial periods, when offered, are limited to new users
Only one free trial per user/household
We may require payment information for free trial activation

5. Intellectual Property Rights

Our Content

All content on PokTV, including but not limited to:

Movies, TV shows, and video content
Audio, text, graphics, and images
Software, code, and user interfaces
Trademarks, logos, and brand elements

is owned by PokTV or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to:

Access and view content for personal, non-commercial use
Use our Service in accordance with these Terms
Download content for offline viewing where permitted

Restrictions

You may not:

Copy, reproduce, or distribute our content
Remove or modify copyright notices or watermarks
Use our content for commercial purposes
Share your account credentials with others
Use automated tools to access our Service
Reverse engineer our software or applications

6. User Conduct

Prohibited Activities

You agree not to:

Technical Violations:

Use VPNs or proxies to circumvent geographic restrictions
Attempt to hack, disrupt, or damage our Service
Upload viruses, malware, or malicious code
Use automated scripts, bots, or crawlers
Attempt to access restricted areas of our Service

Content Violations:

Upload, share, or transmit illegal content
Infringe on others’ intellectual property rights
Share personal information of other users
Post spam, advertisements, or promotional content
Create fake accounts or impersonate others

Abuse and Harassment:

Harass, threaten, or abuse other users or our staff
Post hateful, discriminatory, or offensive content
Engage in cyberbullying or stalking
Share content that promotes violence or illegal activities

Consequences

Violation of these rules may result in:

Content removal
Account suspension or termination
Legal action
Reporting to law enforcement

7. Content and Streaming

Content Availability

Content library may change without notice
Some content may have limited availability periods
Geographic restrictions may apply to certain content
Technical requirements may limit access on some devices

Streaming Quality

Video quality depends on your internet connection and device capabilities
We offer multiple quality options (SD, HD, 4K where available)
Streaming may be limited by bandwidth or device limitations
We do not guarantee uninterrupted or error-free streaming

Offline Viewing

Select content may be available for download
Downloaded content expires after a specified period
Offline content is for personal use only
Downloads may be limited by device storage and our technical restrictions

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Service, you agree to our privacy practices as described in our Privacy Policy, which is incorporated into these Terms.

9. Refund Policy

General Policy

Subscription fees are generally non-refundable
Refunds may be provided at our discretion for technical issues
Refund requests must be submitted within 30 days of the charge
Refunds are processed to the original payment method

Exceptions

We may provide refunds in cases of:

Billing errors or unauthorized charges
Technical issues preventing service use
Violation of consumer protection laws
Service cancellation by us due to circumstances beyond your control

10. Service Availability

Uptime and Maintenance

We strive for high service availability but cannot guarantee 100% uptime
Scheduled maintenance will be announced in advance when possible
Emergency maintenance may occur without notice
We are not liable for service interruptions

Geographic Availability

Our Service may not be available in all countries
Content availability varies by location due to licensing restrictions
We may restrict access from certain regions

Technical Requirements

Minimum internet speed requirements apply
Compatible devices and operating systems are required
We may discontinue support for older devices or software versions

11. Termination

Termination by You

You may terminate your account at any time by:

Cancelling your subscription through account settings
Contacting our customer support
Following the cancellation process outlined on our website

Termination by Us

We may terminate or suspend your account if you:

Violate these Terms of Service
Engage in illegal activities
Abuse our Service or other users
Fail to pay subscription fees
Create multiple accounts to circumvent restrictions

Effect of Termination

Upon termination:

Your access to the Service will cease immediately
Downloaded content will become inaccessible
Your account data may be deleted
These Terms will continue to apply to past use of the Service

12. Disclaimers

Service “As Is”

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
UNINTERRUPTED OR ERROR-FREE OPERATION

Content Accuracy

We do not warrant that:

Content information is accurate or complete
The Service will meet your specific requirements
All content will be available at all times
The Service will be free from technical issues

Third-Party Content

We are not responsible for:

Third-party advertisements or links
Content provided by external sources
Third-party services integrated with our platform
User-generated content or reviews

13. Limitation of Liability

Damages Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POKTV SHALL NOT BE LIABLE FOR:

INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
SERVICE INTERRUPTIONS OR TECHNICAL FAILURES
THIRD-PARTY ACTIONS OR CONTENT

Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Jurisdictional Variations

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless PokTV, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Any content you submit or share through the Service

15. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

Dispute Resolution

Before filing any lawsuit, you agree to:

Contact our customer support to resolve the issue
Participate in good faith negotiations for 30 days
Consider alternative dispute resolution methods

16. Changes to Terms

Modification Rights

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

Posting updated Terms on our website
Sending email notification to your registered address
Displaying prominent notices on our Service

Acceptance of Changes

Continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of the Service.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@poktv.com
Customer Support: support@poktv.com
Website: https://poktv.com/contact
Mailing Address: [Your Business Address]

These Terms of Service are effective as of the last updated date and apply to all users of the PokTV service.

poktv.com